Join the Collection

Entrust us
with your villa

Discover

Owners as partners

Our commitment
to your property.

Entrusting us with your home means knowing it will be cared for with the same attention you would give it yourself. At Les Clés de Charlotte, we see our owners as partners, not simply clients. We take the time to understand what your home means to you, whether it's a family retreat, a second residence, or a long-term investment, and we build everything around that.

We protect your property as if it were our own, welcome your guests personally, and deliver the kind of attentive care that makes them return, season after season.

Discuss my property's potential

More than a rental property

Your home has a story.
We protect what matters.

A villa is often more than a rental asset. It may be a place where your family has grown, a second home you cherish, or part of a wider legacy.

That's why we do not rent at any cost. Every booking request is carefully reviewed. We select guests who respect your home, its surroundings and your expectations.

Domaine de la Clapière entrance gate

Professional management

Every detail handled.

As a licensed Carte G property manager, Les Clés de Charlotte operates within the French professional real estate framework. Our financial guarantee protects owner funds, ensuring complete security and transparency at every step.

From dynamic pricing and reservation management to legal compliance, deposit handling and financial reporting, every detail is managed with discretion, rigour and accountability.

Le Moulin exterior

Hospitality remembered

A reputation built
on every stay.

Exceptional guest experiences are never accidental. Through thoughtful guest selection, personal welcomes and meticulous preparation before every arrival, our homes maintain an average guest rating of 4.96 out of 5, Airbnb Superhost recognition and a 5-star reputation on Google.

These recognitions are not our goal. They are simply the natural result of our commitment to excellence.

Domaine de la Clapière pool

Our Approach

Complete support,
from first visit
to monthly reporting.

A clear process, built around your property, from the first on-site visit through to daily management and performance over time.

Understanding your property

Understanding your property

Everything starts with an on-site visit. We look at the spaces, the flow, the strengths and the constraints, then discuss your objectives, whether that means covering running costs, building income or simply sharing the property well.

Defining the right strategy

Defining the right strategy

Every home has its own market, seasonality and audience. We define a tailored approach: opening periods, minimum stay, pricing and guest profile. If seasonal rental is not the right fit for your situation, we will say so.

Preparing the launch

Preparing the launch

We support you through every preparation step: equipment, bedding, photography, listing copy and welcome book. Simple and proportionate recommendations, nothing unnecessary.

Managing day to day

Managing day to day

Once the property is live, we handle bookings, guest communication, in-person arrivals, cleaning, linen, deposits and management reports. You receive a clear monthly statement of all activity and income.

Building performance over time

Building performance over time

Results come from consistency: guest reviews, pricing adjustments, online visibility and continuous improvement. For properties managed over several seasons, this structured approach has driven significant growth in annual rental income.

Owner questions

What owners ask us

Every guest is vetted before confirmation. Stays are covered by damage deposit and our insurance framework. Our local team inspects the property after each stay using a digital QR-code checklist, and any issues are documented and handled promptly.
Each property has a dedicated local coordinator who personally handles check-in, check-out and remains available to guests throughout their stay. You will always know who is looking after your home.
We collect a security deposit from every guest. Minor wear is handled by our maintenance teams. For significant damage, we manage the claim process on your behalf, keeping you informed at every step. You are never left to handle this alone.
Absolutely. You have full access to your owner calendar and can block any dates at any time. Your home remains yours. We simply manage the rental periods around your needs.
We use dynamic pricing based on seasonality, local demand, comparable properties and market behaviour. Rates are calibrated to maximise occupancy without undervaluing your property. You are consulted on the pricing strategy and can set minimum rate floors if you prefer.
You receive a monthly Management Report (CRG) with a full breakdown of income, costs and occupancy. You also have access to a live owner dashboard with real-time booking data and revenue tracking.
Yes. We manage collection, reporting and remittance of tourist tax for all direct bookings. Monthly reporting is structured to meet your accountant's needs, and is particularly suited to the Régime Réel LMNP tax scheme.
Yes, and we actively prioritise growing direct bookings. We operate our own booking engine and guest portal, and direct bookings generate higher net income for you by eliminating platform commissions. We manage both seamlessly under a single system.

Get in touch

We would love to hear about your property

We work with owners across the Languedoc, the coastline between Narbonne and Montpellier, and the villages and vineyards inland. If your property sits somewhere in this part of the South, tell us about it. We'll give you an honest picture of its rental potential and a clear view of how we work. No vague promises, no immediate commitment.