Legal & Regulatory
Legal Notice
In effect as of 1 July 2026
Article 01
Site Publisher
This website is published by the following company:
Company name
LES CLÉS DE CHARLOTTE
Legal form
Private Limited Company (SARL)
Share capital
€1,050.00
Registered office
410 Avenue des États du Languedoc, BAT. 2 APPT. 43, 34000 MONTPELLIER, France
Company registration number
982 331 217 R.C.S. Montpellier
SIRET number
98233121700017
Intra-community VAT number
FR94982331217
Email address
Article 02
Publication Director
Mr Valentin Ferrier, in his capacity as Managing Director.
Article 03
Website Host
Host
Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus
Article 04
Licensed Activity, Hoguet Act
SARL LES CLÉS DE CHARLOTTE operates as a real estate agent under the strict regulatory framework of French Law No. 70-9 of 2 January 1970 (the Hoguet Act).
Professional licence
Professional Card G, Property Management, No. CPI34022026000000033, issued by the Hérault Chamber of Commerce.
Financial guarantee
€110,000 underwritten by Allianz (1 cours Michelet, 92076 Paris La Défense).
Professional liability insurance
Underwritten by Allianz (1 cours Michelet, 92076 Paris La Défense).
Article 05
Intellectual Property
All content on this website (architecture, text, photography, designs and logos) is the exclusive property of SARL LES CLÉS DE CHARLOTTE. Any reproduction, representation, modification or distribution without prior written authorisation is strictly prohibited and constitutes copyright infringement under Articles L. 335-2 et seq. of the French Intellectual Property Code.
The trademarks "LES CLÉS DE CHARLOTTE" and "LCDC" are registered with the INPI and may not be used without express authorisation.
Article 06
Right of Withdrawal
In accordance with Article L. 221-28 12° of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date or over a defined period. Cancellation and refund conditions are governed exclusively by the General Terms of Sale (GTS) available on this website.
Article 07
Dispute Mediation
In accordance with Articles L. 611-1 et seq. of the French Consumer Code, in the event of an unresolved dispute, consumer clients may refer the matter free of charge to a consumer mediator:
Mediator
ANM CONSO (National Association of Mediators), 2 rue de Colmar, 94300 Vincennes, France
Mediator website
EU online dispute resolution platform
Article 08
Opt-Out from Telephone Marketing
Under Article L. 223-2 of the French Consumer Code, consumers who do not wish to receive commercial prospecting by telephone may register free of charge on the Bloctel opt-out list:
Bloctel registry